How quickly can you supply a copier?
Within 5 working days.
What type of photocopiers do you offer?
We offer a wide range of top brand multifunctional printers, including Canon, Konica, Minolta, Toshiba and Oki. With our knowledge and experience, we can help you choose the best one for your business.
What is the minimum term?
Our contracts are all short term on a 90 day rolling basis.
What is the cancellation period?
All our contracts are rolling 90 day contracts.
What are the set up costs?
There is a one off delivery and set-up fee which will be included in your quote. This will vary between £150-£250 depending upon the model.
What are the service call centre hours?
Our service call centre hours are Monday to Friday, 9am to 5pm. We will log calls over the weekend, but response to them will be on the Monday.
Are there any hidden costs?
No - your quote will clearly state your delivery/installation fee and the cost per page for mono and colour pages. There are no other hidden charges.
Do you just cover the south-east?
No, most of our work is based in London and the south-east, but we can supply machines nationally.
When do I have to pay?
The delivery/installation is payable on the day of installation. The cost per page invoice for the copies, prints and scans will be raised monthly in arrears.
Do I have to give notice if I want to upgrade or downgrade my machine?
No, if you are staying with Priceless Copiers, there is no notice period for upgrading or downgrading, we will arrange to change your machine as quickly as possible.
Will I have to pay a cancellation fee if I want to upgrade or downgrade my machine?
No, there is no cancellation fee.
Will I have to pay another delivery/installation fee if I change my machine?
Yes but a loyalty discount will apply in the form of a 50% discount.
Do you offer weekend installation or servicing?
No, installations are carried out Monday to Friday.
What is a print audit?
Print audits can reduce your costs by up to 35%.
We scan and monitor your network for all print and copy transactions. We then analyse the data and recommend the best method for cost reduction and improvement in office efficiencies. The Print Audit is 100% safe and non-intrusive.